Frequently Asked Questions

YIOKO is a decentralized digital trust network providing enterprise-grade cloud infrastructure and hosting. We handle servers, databases, security, scaling, and monitoring while you focus on your business.

YIOKO serves startups, growing businesses, enterprises, game studios, streaming platforms, SaaS companies, and any business needing reliable cloud infrastructure. We scale from micro projects to massive global applications.

Unlike traditional cloud providers, YIOKO is specialized for specific business models (gaming, streaming, e-commerce, SaaS). We provide pre-built templates, transparent pricing based on Equity Share (not consumption), and act as your technical partner, not just a vendor.

Pricing depends on your tier and business type. Tier 1 (Starter) is free to set up. Tier 2 (Professional) is $250-$500. Tier 3 (Enterprise) is $1,000. YIOKO holds a 1.5%-15% Equity Share in your company, depending on your business model.

Tier 1 setup is free. Tier 2 setup is $250-$500 (covers architecture review and custom setup). Tier 3 setup is $1,000 (includes KYC audit and dedicated support).

Monthly fees are 1.5%-5% for web apps and e-commerce, 5%-8% for gaming and streaming, and 3%-8% for fintech. Higher rates reflect greater infrastructure demands.

No. YIOKO is transparent. You pay the setup fee (one-time) and fulfill your Equity Share contract. No surprise scaling charges or overage fees.

Yes. Month-to-month contracts with no lock-in. Cancel anytime with 30 days notice. Your data belongs to you.

PostgreSQL, MySQL, MongoDB, Redis, Elasticsearch, and more. All fully managed with automatic backups and failover.

Yes. YIOKO automatically scales servers, databases, and bandwidth based on traffic. Handle 10 users or 10 million users without manual intervention.

99.99% uptime SLA. Multi-region redundancy, automatic failover, and 24/7 monitoring ensure reliability.

Yes. Global CDN with 200+ edge locations. Content is delivered from servers near your users for sub-50ms latency worldwide.

Both. Use our pre-built templates for rapid deployment, or bring your own code. We support any application as long as it's containerizable.

Yes. Encryption in transit (TLS 1.3) and at rest (AES-256). Automatic key management and full compliance with security standards.

Yes. Enterprise-grade DDoS protection with unlimited mitigation capacity. Automatic detection and blocking of attacks.

Yes, fully PCI-DSS compliant. Safe for processing credit cards and sensitive payment data.

Yes. Data residency options, privacy controls, and full GDPR compliance for serving EU users.

Yes. YIOKO is SOC 2 Type II certified. We provide documentation and attestations to support your compliance requirements.

Tier 1: Email support (24-48 hour response). Tier 2: Priority support (24-hour response). Tier 3: 24/7 phone/chat support with dedicated technical CTO.

Yes. We help migrate from other cloud providers or legacy hosting. Free migration consultation for Tier 2+ customers.

Yes. You can export all data anytime. No lock-in. Fair market value buyout if you want to migrate to your own infrastructure.

Yes. Continuous monitoring, automated alerts, and automatic incident response to prevent issues before they impact users.

99.99% uptime guarantee for Tier 2+. Service credits if uptime falls below SLA.

Any language that can be containerized (Docker). Node.js, Python, Go, Rust, Java, PHP, .NET, and more.

Yes. Full domain management including SSL certificates, DNS, and custom subdomains.

Yes. Comprehensive REST API for managing all infrastructure programmatically.

Yes. GitHub, GitLab, and other CI/CD platforms. Automatic deployments on every commit.

Daily automated backups with point-in-time recovery. Multi-region replication for disaster recovery. 30-day backup retention by default.